Lincoln Property Company Wins 2016 Ellis Customer Experience Best In Class Award

Since 2014, Ellis Partners in Management Solutions have surveyed almost 600,000 multifamily units across 5 touch points, including lead conversion, move-in, maintenance, pre-renewal, and move-out. These surveys primarily focus on the loyalty aspect, which can be considered more valuable than satisfaction as it determines the current and future relationship between a management company and their […]

Continue Reading