How To Make A Good First Impression With A Prospective Resident

Whether it’s through email, over the phone, or face-to-face, a first impression can set the tone for the rest of the relationship. It’s especially important to present a professional and pleasant demeanor when first meeting a prospective new neighbor, as that initial encounter can either make or break a new connection. At Lincoln, we pride […]

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Build Value While Building Relationships: A 12 Month Plan For Resident Retention

As many apartment community managers already know, what happens in the time between signing the lease to the delivery of renewal papers can play a crucial role in the resident’s decision to stay and call your community “home”. While most renewals are an annual event, it’s an important milestone to keep in mind throughout the […]

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